Frequently Asked Questions
Everything you need to know about your CATLINK shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 7-14 business days depending on the destination and local customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
Are the materials used in CATLINK apparel sustainable?
Yes, we prioritize eco-friendly manufacturing. Our latest collections utilize organic cotton and recycled polyester to ensure high-quality fashion with a lower environmental impact.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I ensure I order the correct size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking our customer reviews for specific fit feedback.